Elements and Performance Criteria
- Research, determine and define needs for volunteer involvement.
- Determine and evaluate volunteer requirements based on analysis of relevant human resource information and consultation with relevant stakeholders.
- Assess benefits, costs and risks to the organisation or project of volunteer involvement.
- Establish and assess the requirements and impacts of relevant legislation and industry codes.
- Define overall volunteer roles according to specific organisational or project requirements.
- Undertake volunteer recruitment.
- Develop appropriate position descriptions based on review of volunteer roles.
- Establish and incorporate volunteer rewards into the recruitment program.
- Communicate and delegate responsibility for volunteer coordination to relevant parties according to specific workplace requirements.
- Identify key target areas from which volunteers might be recruited.
- Maximise volunteer retention.
- Assist in developing a climate of recognition and support for volunteers through representation in the wider environment.
- Identify and incorporate individual requirements of volunteers into work role design.
- Arrange suitable induction and training for volunteers to ensure work roles, rights and responsibilities are clearly understood.
- Ensure a positive experience for volunteers.
- Liaise with volunteers regularly to monitor experience from both organisation and volunteer perspective and identify any areas of concern.
- Identify and evaluate areas of concern and initiate follow-up action.
- Identify and incorporate consideration of volunteer social and other motivations in work design programs.